Business Analyst

Job No: 108207
Location: Brisbane

Whenever and wherever people in Queensland need us the most, we’re there. That’s how it’s been for almost a century. Join us and help us keep it that way.

About Us

The Royal Flying Doctor Service of Australia (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. Using the latest in aviation, medical and communications technology, our Queensland section delivers extensive primary health care and 24-hour aeromedical emergency service, from nine strategic bases to those who live, work and travel throughout the State.

About the Role

Royal Flying Doctor Service - Queensland Section (RFDS Qld) now has a newly created opportunity for a Business Analyst to join our team. This role is based at 5-7 Lobelia Circle, Brisbane International Airport, and is being offered on a full-time, 12 month contract basis, with extension likely for the right person.

Reporting to the Chief Operating Officer, this is a critical role within the business with the mandate to develop and document the business requirements for new projects being developed by RFDS. This will include a review of legacy systems and current operations, with the view to reduce manually driven processes and drive a transitional period to improved automation systems and communication pathways.

You will support the development, review and monitoring of the organisation's Strategic Plan and the tactical implementation of strategic initiatives through projects.

The essential components of your role will consist of:

  • Evaluating business processes, anticipating requirements, uncovering areas for improvement and developing and implementing solutions;
  • Providing advice and reporting on the progress of relevant aspects of project activities to senior/supervising employees as required, ensuring that project activities are consistent with organisational requirements and that priorities and timelines are met; and
  • Understanding and supporting the strategic and commercial objectives of the organisation, assimilating key messages and asking clarifying questions to ensure alignment and commitment.

For more information, please view the full position description here.

Who we are looking for?

To be considered for this position you must possess considerable, demonstrated experience in a Business Analyst or similar role, with a strong understanding of contemporary IT practices and systems. Any experience gained within the health and/or aviation sectors will be well regarded.

High-level project management skills, with an ability to apply these skills to deliver outputs and business benefits across a multidisciplinary environment, will be a must. You will have a sound understanding of the principles of risk management and how to apply them in a project-driven environment, and you will have the ability to apply critical analytical skills to examine complex problems and develop and implement innovative solutions.

Importantly, RFDS is looking for someone with strong interpersonal, negotiation, consultation and communication skills appropriate to all stakeholders. You will be passionate about learning and understanding all aspects of the RFDS business, and then using this knowledge to drive positive change and engagement within the organisation.

Why join us?

In return for your skills, energy and commitment to our mission, we offer you the opportunity to make a real impact. You’ll work every day with people who are passionate about our purpose and proud of their contribution to our iconic organisation.

You’ll come to work knowing that your efforts are enabling our organisation to remain at the forefront of rural and remote health care delivery and advocacy. Critically, you’re also helping ensure our organisation is efficient, effective and sustainable now and in the future.

A highly attractive remuneration package will be negotiated with the successful applicant, comprising of a six-figure base salary, super and generous salary packaging arrangements.

This opportunity won't last long - be part of a well-established Australian success story - apply now.

Previous applicants need not apply.

Please note: Successful candidates will be subject to a Police Check, be subject to a pre-employment drug and alcohol testing, hold a current, unrestricted Australian Driver's Licence and obtain an Aviation Security Identification (ASIC) Card.

The RFDS is committed to the principles of Equal Employment Opportunity.

Aboriginal and Torres Strait Islander People are encouraged to apply. 



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